I take that means there is not a Virgin Media wall socket or coax cable so it becomes a new install from the street. Options. Inside is 3GB RAM and a Mediatek OctaCore, while on the rear is an HDMI 2. Went outside and there appears to be nothing on the other side (maybe removed). 0 Kudos. )In this video, I am showing the sta. Old blue yonder. I am so sorry to hear that you seem to be missing a wall socket in the home. @tiger_1310 wrote: Having a mare with Virgin Media. We would like to show you a description here but the site won’t allow us. There is an access panel in the ceiling for pipes and cables. Or wait here a day or two for a VM Mod to pick this up. The other is marked TV, & this is used for TV & Broadband. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. My wall socket appears not to be working so to avoid having to wait for the. your old TV kit We will start with step-by-step instructions on uninstalling your old kit. --. • Connect the power supply to the back of the new box, then switch on at the wall. I'm a Very Insightful Person, I'm here to share knowledge. I got a quickstart pack on Wednesday and tried looking for the wall socket in the flat (first floor). 2. Eric714. The second socket is in the study and I need a wired connection here. VM will usually only supply a Quickstart to a property that had VM previously. Hi @Prgaraujo, thanks for your post, and welcome to the Forums and Virgin Media! I'm glad to hear you've got things up and running. Business, Economics, and Finance. 1 [or 192. unnecessarily. on 30-12-2022 13:33. You can’t fit the Virgin Media wall socket yourself, but after receiving your equipment, you can ask the Virgin Media technician to fit the wall socket for you. Hi, I recently moved from Talktalk using the BT socket to Virgin for Broadband and Phone. Stay safe online. I just wanted to know if it is possible to connect the HUB3 router to the HDU-200 and if yes please can somebody assi. 29-12-2022 20:58 - edited 29-12-2022 21:00. RedTomato said: I removed my Virgin cable about a month ago. I've tried all the things anyone will suggest about different phone, checking it's plugged in etc. The black twin cable (i believe it's called shotgun) has Satellite Main and Satellite Sub "F" Type connectors going in to my Samsung Smart Hub. There would be a £25 non fault call out charge (it used to be £99) to do the work you require. dial 150 or 0345 454 1111 and follow the prompts to - 'thinking of leaving us' -- dont worry about that they do much more - open 8am -10pm 7 days a week - should take you to a UK call centre. If you in a property that's recently been added to Virgin Media's network we have another video th. Call the Pre-installation and delivery team on 0800 052 1734 and explain the situation. How about using a 10m RJ11 to RJ11 telephone cable. Step 2 - Reuse the same box – place the old kit in the tray and the other bits (remote control, power cables) in the smaller compartments, then close the lid and secure the box shut with the red clips. The wall box may be branded with the logos of an old cable TV company (not VM). The wall box may be branded with the logos of an old cable TV company (not VM). Getting Connected with Virgin Media is easy when you have a wall socket. . Give the pre-install team a call on 0800 052 1734 as you will need a manned install to reinstate the isolated outlet. And on the back of the box. Re: No VM wall socket / wall socket damage. No, any cables within the house can be touched as much as the householder wants to touch them. Is it necessary to plug the cable to socket for having wifi, if so what can I. Let me know how you get on! Kind regards, SerenaIf no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. There is a long wire and plastic boxes. on 13-07-2022 22:02. Even sitting in the room above the router, the WiFi was dreadful. Browse. The cable could be hidden within, or behind, furniture. We would like to show you a description here but the site won’t allow us. Phone sockets on the wall won't work for new customers unless they have been linked to the hub's phone connection. Post a photo of the ends of the cables coming out of the wall -mthey may have the correct connector on there Also, on the exterior side of that point where they come in, do the cables run out to a VM brown/grey wall Omnibox? For a tech install call the Pre-installation and delivery team on. (knowledge is power) Sun 05-Jan-14 12:53:34. We’ve exactly the same problem: no virgin media wall socket, but only the very old TV socket. Hi, I’ve recently moved into a flat, befor ordering I checked if virgin media was already installed there ( it is, there is a virgin media box outside the property ), a lady from virgin media also came to the flat the day I moved in to collect the previous tenants hub, I ordered via live chat and they recommended the self set up so, I got the quick set. If you were provided with a self-install option then it would mean that a previous tenant at that property had Virgin Media services installed and that services were provided there, so potentially the socket was removed by a previous tenant. At least spell your title correctly jeezus . I was thinking I could just cut the cable at the wall and hook up a nice wall socket. TV box - 15 mins. Security matters. 899; 57; 138; Eeeps. We have been sent a hub 3 quick start kit but we do not have a virgin media wall socket and now the wifi will not work for us, we have a - 5116698Step 3: Plug in your Virgin Media Hub on the go-live date. However the wall socket doesn’t have the correct connection for the cable with the hub. Crypto• Plug the power supply into a mains socket. Account - Mobile. 168. 21 virgin media virgin tv v6 installation manual pdf 22 v6 file extension what is it how to open it solvusoft. 0 Kudos. Push the red label end of the white cable, into the wall socket. . Trouble shooter. 1 Mar 2016. Switched. Options. All the equipment and cabling up to the main BT socket in your house is BT Openreach property. #2. Has anybody ripped thes out and not disturbed the internet phone. Quickstart is the quickest and easiest way to setup our services. I can only find the TV socket. Page 2 Our new boxes automatically We will start with step-by-step activate when connected instructions on uninstalling your old kit. Step 3: Plug in your Virgin Media Hub on the go-live date. i also have virgin broadband upstairs, where a cable leads from the modem to the virgin. 1st is unbranded on the outside with a likely looking socket inside but no joy on connecting. But it seems we're missing the isolator cable that attaches the wall socket (threaded) to the box socket labelled 'wall', also a threaded connection. I have the most. You can also identify a split socket looking at the side. I've lived in several houses with Virgin Media and seen several different combinations of inside / outside box. Our quick start kit has been delivered but when setting up there is no wall socket to plug the hun into. com. The cable could be hidden within, or behind, furniture. If so phone Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. If you're happy with this and for the charge we can make the arrangements for you 🙂. The house is a new build, there's no lead in the paint, no aquarium or anything like that. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. have just received my Quick Start Pack and there is no virgin media wall socket in the house, only a telephone connection. You shouldn't remove it as it belongs to Virgin Media but they are hardly likely to come knocking and complain to you about it. Source: current tech for VM :) P. It is surface clipped usually. my main box is in the living room but my cable modem is in my bedroom, so i have a cable from the box to my bedroom. There’s even no BT wall socket. Our self kit was delivered today and we don't have a wall socket to plug it into, we've checked everywhere and we only have the old style one where we can't plug our box into. Thanks for posting, welcome both to the community and also Virgin Media. If you're having your services installed by one our engineers, you'll be able to choose the installation day and timeslot when you place your order. Some will pay to use the Openreach Poles and Ducts depending on what exists, others may install ducting of their own past your house and then like Virgin do on most installs dig and install a small duct with the fibre in to your house. Either call t he pre-installation and delivery team on 0800 052 1734, or wait a few days for a member of the forum team to pick this up. Plug into the Hub. Replacing an actual Virginia Media Central. I end up calling and the person on the phone said its been - 5401028. Check out the purple envelope in the top right hand corner for a private message from me, and I'll. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Virgin Media Quickstart set up. A power adaptor to plug into the Stream box and a power socket at the wall. 1 and not usb 2. Just had the Hub 3 delivered for Quickstart. Installing Virgin Media broadband on the first time . Looks like the pin has come out from an old termination cap. #2. My Virgin Media App. Thankfully, it's very easy to tell whether your. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. I am having a room change and update so now will have a wall socket a lot closer to the virgin wall outlet than before, reducing the cable needed…We're here to help. 30-01-2023 13:36 - edited 30-01-2023 13:51. You may need to use the spanner provided. You'd not be able to get anything from the Virgin Media feed without signing up to Virgin Media cable and VM providing you with a cable STB with PIN card in it. Very Insightful Person. When ordered it didn't say anything about needing a VM wall socket. When I proceeded to set up my Hub 3 I quickly realised that. Hi Vera, Thank you for reaching out to us in our community and welcome both here and to Virgin Media, sorry to see you were unable to set up your services due to having no internal connection, I was able to locate you on our system with the details we have for you and can see a technician has now been and set things up. 0 Kudos Reply. I've had telewest for a few months now, I have broadband and two set top boxes for the TV. New Install Assistance. As you can see from the below, they have a VM wall socket already installed, but this leads off to a three-way splitter. Hi, I’ve recently moved into a flat & ordered my broadband/tv package and opted for self installation as it advised VM was available however I’ve noticed there is no. Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. Checked the forum the NTL box in my bedroom can be used for internet and I can connect to the internet now. So, my downstairs living room has a virgin wall socket, which has been fine and dandy since we moved in. Very poor advice. For more information, select the type of broadband service you're planning to switch to on TalkTalk: Fast Broadband. The cable could be hidden within, or behind, furniture. Quite often though, VM does do switchovers for individual customers as an alternative to fixing a fault on a traditional landline connection (though availability to do this may vary by area). I've received the QuickStart installation kit and got to the first step with plugging into the isolator wall socket. There is only an ancient looking Telewest that probably connects to nothing at all. The wall box may be branded with the logos of an old cable TV company (not VM). 11 April at 1:01PM in Broadband & internet access. Get the Hub ready by connecting the wires. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. Posted 28th Jun 2015. £270 does sound way over priced for a tv aerial. Virgin Media; My Virgin Media; Shop;. So you can either unscrew this one & push on the connector provided in the Quick Start pack. An easier option is to just get a female to female F connector, available from B&Q, Amazon and others. Plug into the Hub. The other is marked TV, & this is used for TV & Broadband. Virgin Media; My Virgin Media; Shop; Help;. The wall box may be branded with the logos of an old cable TV company (not VM). @ssueto wrote: I tried it (Telewest socket) but I don't receive any Internet connection. It also protects the network from 240 volts being fed to it by faulty TVs in your home. There were many cable companies that originally built the networks in the early 1990s. Hi today I received my QuickStart package however when I went to install the hub I noticed my virgin media wall socket on the inside was blocked off with some kind of hard paste or cement, this makes it impossible to screw the hub you can’t get to the threads I have already booked a engineer but was just. If you don’t find it call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and SundayPerfectly safe to remove it. No outside box - cable through the wall to inside box - very old 20 years ago. The box does however have a hole in the bottom, through which i could see some. However, I do not have any of the specified wall sockets available, and the round socket that is there it doesn’t fit into. *In this video I try to show how to connect a coaxial cable (tv cable) into a wall socket. In some homes there is just a loose cable, looking on the outside it may be possible to see where it enters. I don't longer work there. #4. Which was great as that is in a better location than my master Socket was. It has two outputs on the left of the wall box. That is a rooftop aerial outlet for Freeview TV. Solved: Hi, I need to know if I’m able to get virgin media to move the virgin media wall socket to another room. Very Insightful Person Options. A Ti-Vo was installed in one of the upstairs bedrooms. One of them was Telewest. The. You need a small spanner to remove this, then push the provided connector over the exposed end. I am also unable to create My Virgin Media account - it gives a "Please ensure you provide the email address you use to sign in to My Vir. No coax wall socket, how can I connect my router? Due to covid-19 I wasnt able to view my new flat and check what wall connection it had, so I signed up with virgin however the. Switch off your old box I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. Take the end of the isolator cable with the red band and push it firmly into your Virgin Media wall socket. Vonage 2nd line. No Virgin Media wall socket in my apartment in QuickStart, set up and connections 7 hours ago;Aug 8, 2019. James-30 wrote: ». on 05-09-2023 20:36. My mistake, but it would have been helpful if this was clearly outlined at the puchasing stage - something along the lines of "please note, you will need. They will charge £99 for a relocation. If you would pay an electrician to do it you may as well pay virgin and then you know it's done right. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. But what I can't figure out based on the research so. Incidentally the phone socket is redundant if not in use and can be safely removed. Poking up from the ground, directly next to my house, is 1x thick cable and 1xdouble cable. Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. 0 Kudos Reply. The first wall socket is in the lounge and that's where the Virgin Media hub is too. It’s only available at addresses that have had Virgin Media services in the past, so we’ll check to make sure your property is Virgin Media-ready when you make your order. #12. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. The wall socket is - 5109379 - 2. VM is doing this area-by-area. If you are a fibre customer you might not use a master socket, instead an Openreach Modem. I've also got an old NTL phone socket so. . Tudor. This is designed to push over the existing screw connector the outlet has. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. All the wall sockets I can see are for BT. They will charge £99 for a relocation. 1 Mar 2016. I have gone through several videos and found that there should be wall socket inside your home. I have already arranged for my broadband to me switched to the new property as vm said its already present in the house but have no wall socket except a very old telecoms. Hi, I've ordered a broadband only package and it said I was applicable for a self install kit. Call the Pre-installation and delivery team on 0800 052 1734. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. • Plug the power supply into a mains socket. Every Day new 3D Models from all over the World. Connect the cables to your new hub. I tried to plug in the new Hub but there is no Virgin Media wall socket for me to attach it to. Options. Re: No wall socket 4 weeks ago Call the Pre-installation and delivery team on 0800 052 1734 or 0345 454 1111 and book a Tech installAuto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. No outside box - cable through the wall to inside box - very old 20 years ago. The new ones are just screws, the old style Telewest ones are like star shaped head. 26 minutes ago. Cant sign in to my virgin media in Email 2 hours ago; Can't access My Virgin Media settings in Networking and WiFi 6 hours ago; Virgin media email not working in Email 7 hours ago; Virgin Media Wall Socket not found in QuickStart, set up and connections yesterday There were many cable companies that originally built the networks in the early 1990s. In my case the BT socket is no longer used at all and my phone connects into the back of the Virgin Hub - no additional socket on the wall needed. The fact that it has QuickStart means that the house is ready to use Virgin Media and has the wall socket, but I noticed that we do not have a wall socket. but I believe if the system has allowed self install VM has been installed in the past . There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. Crypto Plug the cables into the Hub. How can I upgrade the wall socket, cables and even the splitter I have connected to the tivo box and the modem. Joining in Options. Hello, i registered VM broadband and scheduled to delivery on 1st September. . So you can either unscrew this one & push on the connector provided in the Quick Start pack. 0 Kudos Reply. Hi, I just moved to a new house and got my virgin media kit today. on 27-10-2022 09:24. Switched On Families. Quickstart is the quickest and easiest way to setup our services. How deep should Virgin Media cables be? 1 to 6 inches. FYI it was push-fit, not screw on, even though the receiving socket on the wall was threaded. Got my virgin media self install kit but I don't have a virgin socket. 3 Switch off at the socket and unplug your TV box. Buy Multimedia Sockets at Screwfix. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. catia v6 user guide 2020-10-25 4/11 catia v6 user guide support dyson v6 cordless stick vacuum sv06 dyson Sep 01 2023Installing and configuring your kitMotorola MoCA 2. Account - Cable. Don’t plug the power cable into a plug socket yet. Locate where the VM master socket is in the home (example master socket as per RHS picture at message #3 below) Faulty Virgin Media wall socket: This is the point where your Virgin Media service enters your home. There is nothing about a Virgin phone line that makes it impossible. Internal Wall socket power supply missing in QuickStart, set up and connections a week ago; Wrong cable sent in quick start pack in QuickStart, set up and connections 2 weeks ago; No Virgin Media wall socket in my apartment in QuickStart, set up and connections 4 weeks ago; Wall socket connection issue on startup in QuickStart,. Account - Mobile. Simply instruct the engineer who comes to install your equipment that you'd like an access point in your lounge. All I am aware of terminate the fibre inside. Solved: Previously, I had BT connection so I need a wall socket. Push the red label end of the white cable, into the wall socket. There are a few solutions if you have an Ethernet cable that doesn’t fit into the socket. You'll have to cut the cable and seal the hole up. However you might need to check what type of cable is used to connect the socket to the Virgin network. A second telephone is plugged into a wall socket downstairs with the Virgin number. Options. Reply. 1 if in modem mode] - DON'T SIGN IN, click - click router status [centre of screen] - and post the downstream and upstream figures - to see those press on the grey buttons/boxes labelled - upstream - downstream. Old telewest box in QuickStart, set up and connections Friday; Old Virgin Media box and poor signal. there is a knack to it but you will get it. Explain what needs to be done and book an engineer visit. How do I disconnect the white Virgin cable (shown in the image below)?If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. many thanks. Phone Line Dead But Internet Still Works Or Drops Out Noisy Ly. With a smaller OD than standard sockets, these fit between tightly spaced fasteners. Once your kit is delivered though it will be activated shortly after and VM will start charging you for your package so it is in everyone's interests to get a tech out asap to connect you. So I’ve just coming from talk talk where all I needed was power and the telephone and broadband was in 1 line Simple. In response to Llfamily. The bottom two cables aren't plugged into anything so presumably can be removed, and the top one is attached to a blank socket in the wall - no idea what this leads to but thought it might have been related to Virgin TV cabling as the previous owners didn't have an aerial and therefore had to rely on Virgin's cabling. Sounds like you will need a technician, as the cable may be disconnected in the street cabinet. Happy to pay the money for it, if it could be arranged please. (only broadband no TV,no phone) there are total of 3 cables: -the broadband cable that connects to the Virgin Hub 3. on 22-10-2022 20:58. Hi we have just moved in to our new home so I got the Virgin Media hub but we have no wall socket whatsoever and only few cables running in - 5321685. It means you can do a quick start and be online straight away with no engineer visit or invasive works to lay new cables etc. Step 1 - Empty the new equipment out the box – when you receive the QuickStart kit. This is to prevent dangerous voltages in your home due to different earth potentials between the headend and your home. No photo attached. You need a small spanner to remove this, then push the provided connector over the exposed end. No idea what that entails/ how long and how. Step 3 - Label the box – a letter came with the. I would get virgin to do it. Virgin Media Multiroom is a service that allows you to have up to two additional TV 360 mini boxes, so you can watch shows all over the house. Can anyone tell me what the case is called, confirm its needed and. See where this Helpful. wall socket. Step 2: Identify if your faceplate is a 'split' type (NTE5) A 'split' type master socket, known as an NTE5, has a horizontal groove in the phone socket and the screws and socket are located in the lower half of the socket. Damaged Wall socket. Some of the cables hanging out the wall were cut off after the house improvements. 2. I've been sent a quickstart kit and have gone to set it up but don't have the wee white virgin media wall socket to plug in the white - 5389817. The cable on the right looks like is for a Freeview TV antenna. Actually it is not a box it is just a cover to cover up the splitter behind it. All I am aware of terminate the fibre inside your house though. I would suggest the cable is just going down behind the skirting board, someone has very neatly hidden it away - follow the skirting board, and see where it's going to - at the worst, you should be able to see where it's been cut off (if it has). Step 2: Order your TalkTalk Broadband service. on 30-09-2022 14:24. The Virgin wall sockets just have one connector at the bottom. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for. Most Virgin Media customers will receive a Hub 3 router. Tuning in. We would like this to be re-located please into our living room on ground floor. - 5250024Forced to use Virgin Media Broadband. Step 1 - Empty the new equipment out the box – when you receive the QuickStart kit. 1. 29/07/15 - 16:50 #1. in QuickStart, set up and connections 55 minutes ago; No virgin media socket in house in QuickStart, set up and connections an hour ago; Wiring issue in QuickStart, set up and connections yesterday; No Virgin Media wall socket in my apartment in QuickStart, set up and connections yesterdayBefore I went on holiday at the beginning of June the Landline was working fine, but now it's completely dead, and I have been unable successfully to contact Virgin to find out why. Tudor. 10; 0; 0; alexkay003. need engineer to install new virgin media wall socket in QuickStart, set up and connections 2 weeks ago; Top. However the wall socket doesn’t have the correct connection for the cable. Being connected to the internet is one of the most important modern essentials in 20. I have checked the website and can't work out - 5361670. Sometimes there is no wall box, just a trailing cable. 0 Kudos Reply. The cable could be hidden within, or behind, furniture. There is an external brown box and two cables that come through the wall from it, but no way to connect them to the router. No inside box (current house) just an outside box with single cable into the house and a splitter for the modem / Tivo box 3. 07K; 223; 462; Natalie_L. If so you would need to contact the pre-installs team on 0800 052 1734 and book a tech install. I don't work for Virgin Media. Wall socket. Solved: Hi, I need to know if I’m able to get virgin media to move the virgin media wall socket to another room. If there’s already a cable plugged into your Virgin Media wall socket, use the spanner supplied in the box, to remove it. An Ethernet cable – The. Step 1 to installing the wifi is to plug it into the virgin media wall socket im supposed to have but I do not have one. 1. In save blog. 0 Kudos. Page 1 Installation guide Uninstall Install your TV 10 mins 30 mins. Often poor building work, or poor decorating, can see old VM connections and wall boxes covered over in splodges of paint or plaster. I can only find the TV socket. Connect the Hub’s power cable with the blue tab. When I searched for my postcode online it showed that there's VM in the house, but I can't seem to find an MV wall socket. It also protects the network from 240 volts being fed to it by faulty TVs in your home. You then just do this: 1) remove the attenuator from the existing cable, plug it into back of hub. 2. . Old Virgin Media box and poor signal. At the router end would be a RJ45 (M) to RJ11 (M) adapter, plugged into the router. Browse Virgin Media Virgin Media Community. This is a little untidy for my likeing. Tudor. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. Everything is freshly decorated and the telly, internet and TV work fine. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Upon connecting however, I got flashing red lights. The Virgin wall sockets just have one connector at the bottom. Dave. I just received my quickstart pack today, however it is unsuccessful to install nor set up the broadband. We'd love to assist with this, I will send you a PM here soon so we can look into what's. Connect the isolation cable. Telewest Cable Wall Sockets. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. What confuses some people is the push-on connector provided. plugging the router cable into the reason for slower speeds as theres no way of me plugging the cable directly into the virgin media wall socket. Only thing is how old is the Pc without a network card, since if its older it might be only usb 1. We tried plugging the other cable (Ethernet?) into a wall socket but the router didn’t work. If you look into the back of your Hub, you'll see a port. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something.